If you placed an order for sod, please contact us for your order status. If you placed an order for plugs or SodPods™ these orders ship on only Monday or Tuesday to limit the number of days the live product will be in transit. Once your order has shipped you should receive a Shipping Confirmation, and you can check your order status here. Orders received before 1 PM EST usually will be shipped the same day. Orders placed after 1 PM will be sent the next business day. If for some reason your order will be delayed, a customer service representative will reach out to you with more information.

Our return policy depends on many factors. You can visit our Return and Refund Policy page and find more information there.

Calculating the amount of sod or plugs you need can be difficult. That’s why we designed an online Area Calculator tool to help!

Many factors come into selecting the right grass for a home lawn. We have written a blog, Tips for Selecting the Right Grass for My Lawn, to help you navigate this sometimes confusing question. If you have more questions send us a message and our customer service will be happy to help.

Every lawn has its own set of issues. There are certain issues that are more common based on your weather, location, and the time of the year which can help us identify your specific issue. We offer many guides which can help you self diagnose and treat your problem, but unless we were on your property we may not be able to diagnose your exact problem. If you send us a message on our contact us page, someone from our customer service will review and provide feedback with our professional opinion and a list of potential actions to help remedy your issue.